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EMEA Senior Solutions Advisor, Social Communities - @Telligent - A Verint Company
Telligent – A Verint Compay (formerly Zimbra, Telligent Systems) – Pre-sales Consultant/Sales Engineer role.
Primary technical resource in EMEA for supporting Direct and Channel opportunities. Responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with sales representatives and partners as a key technical adviser and product advocate for Telligent’s enterprise products.
* Focus mainly on Telligent Community products
* Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
* Responsible for eliciting and documenting some high-level partner business to recommend solutions to partners
* Responsible for development and delivery of product demonstrations
* Responsible for representing the product to customers and at field events such as conferences, seminars, etc
* Respond to functional and technical elements of RFI/RFPs
* Convey customer requirements to Product Management teams